Frequently Asked Questions
Everything you need to know about shopping with Drake's.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-10 business days depending on the destination.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 28 days of purchase. Please note that bespoke or personalized items are final sale.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking link and unique reference number to monitor your shipment's progress.
Are your products true to size?
Our garments generally follow a classic, tailored fit. We provide detailed size guides on every product page to help you find your perfect measurements.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Where are Drake's products manufactured?
We take pride in our heritage; our ties and pocket squares are handmade in our London workshop, while our knitwear and tailoring are produced by specialist artisans in Italy and Scotland.